GTM USA Blog
We’ve just returned from our trip to the Elite Global Logistics Network’s annual conference in Ho Chi Minh City, Vietnam. We joined more than 200 delegates from fellow high-level international logistics firms at the InterContinental Saigon Hotel for this year’s gathering. GTM was also honored to serve as a conference sponsor.
A leading global network of proven logistics companies, EGLN member firms are all known for offering “best in class” customer service. Membership includes successful, multi-service freight forwarders and is by invitation only. It is an honor to be asked to become a member of this network.
EGLN has grown quickly since its founding, and, as of October 2017, includes 329 members from 131 countries. The organization’s 214 companies work out of more than 300 cities, driving $7.3 billion in annual gross revenue. EGLN’s reach is broad, with 24,000 employees working out of 577 offices across the globe.
GTM staff traveling to EGLN this year included Mark Brodie, GTM’s Managing Member and Co-Owner; Robert Gruschow, GTM Managing Member and President of Deshler Group; Mike Unsworth, Senior Director of International Branch Operations; Joe Field, Senior Director of Operations, North America; and Carol Hardy, Director of Export Operations.
This must-attend annual conference includes one-on-one meetings, both in our booth and in a large ballroom, as well as cultural and social events and group discussions. During these meetings, we build relationships, discuss business practices, talk expansion and services, and strengthen our ties with our international allies.
The essential part of each meeting? Discussing how we can partner with one another to consistently treat each of our customers in a service-oriented, efficient, and cost-effective manner.
At this year’s EGLN, we talked shop with valued partners we already knew and ones we are excited to know better. Among these meetings, were discussions with colleagues from Sevenseas, Infinity Cargo, Transport Accion, New Traffic International Logistics, BSI, Airways Freight Pakistan, NYS Shipping & Forwarding, Parisi Grand Smooth Logistics, and others.
As this year’s conference was moved to Vietnam, we were also excited to have the opportunity to explore Ho Chi Minh City for the first time. We will not forget one stop in particular: the War Remnants Museum. Before EGLN began, GTM Managing Members Mark Brodie and Robert Gruschow spent an afternoon at the museum, a sobering and memorable experience for both of them.
As has become tradition at these gatherings, GTM leadership joined our colleagues and friends from BSI for an evening of delicious dining and team-building at a fine local restaurant.
After the EGLN conference concluded, we were happy to return to Michigan with partnerships strengthened and new alliances begun. We’re back at work now, building our mutual plans and continuing to offer our comprehensive service menu to customers in the U.S. and across the world.
We’ve just returned from the Lognet Global Annual Conference, held this year in Miami.
Warm weather brings rest and relaxation, but commerce never stops. Freight must keep moving, getting from point A to point B with speed and efficiency.
Summer is also an excellent time to meet with our global partners, to enjoy the season while trying to build strong working relationships to effectively serve our mutual clients. We’ve traveled overseas to previous conferences, but this year, Lognet Global decided to hold this annual gathering here in the U.S.
One of our key objectives this year was to meet with as many Lognet Global agents as possible. We brought several members of our staff with us, including Mark Brodie and Robert Gruschow, Managing Members; Gordon O’Leary, Sales Manager; Mike Unsworth, Senior Director Branch and Customs Operations; and Joe Field, Senior Director Domestic Fleet and Warehouse Operations. Our intention was to build strong professional, face-to-face relationships with various international agents. Of course, we also discussed current business and future business opportunities.
To grow our logistics business and properly serve our customers, we seek partners that are financially sound, communicate effectively, and are ethical and service-oriented. We want to ensure our GTM clients receive a superior level of care throughout every step of the shipping process. This is our commitment, and we only choose partners who value customer service as highly as we do.
While we were there, we met with several key agent partners, including Max Gulmayo, of AGX Express Philippines; Florencio Venté Coha, from AG Logistics in Colombia, Lisa Tian from Lead One in Guangdong, China; and Thomas Bitter of Westfalia, in Germany.
We welcomed agents to our booth, held many one-on-one meetings and attended social events, even a boat cruise around Biscayne Bay. GTM staff especially enjoyed discussing business as the sun set over the water.
During our meetings, we focused on several of our capabilities, including air import and export, ocean import and export, warehousing and distribution, trucking, customs clearance and final delivery services.
We found that our cohesive door-to-door service appeals to clients and fellow logistics professionals alike, and we remain focused on continuous customer service improvement. This was a successful trip for all of our staff, and we look forward to returning to next year’s conference.
As colder weather arrives in Michigan, we’re still thinking of our successful trip to Thailand for the 2nd Annual Elite Global Logistics Network (EGLN) Conference. A delightful week filled with unforgettable experiences, our time at EGLN was an important opportunity to reconnect with international colleagues and meet potential new business partners.
Held annually at the five-star Landmark Hotel in Bangkok, the EGLN Conference brings together executives from logistics companies serving customers on every continent. EGLN membership is purely by invitation, extended to successful independent freight forwarders known for their customer service, efficiency and cost-effectiveness.
This year’s contingent included Mark Brodie, GTM’s Founder, Managing Member and Co-Owner; Robert Gruschow, Managing Member at GTM and President of Deshler Group; Lisa Lunsford, CEO of GS3 Global, a valued GTM partner; Joe Field, GTM’s Senior Director of Operations, North America; and Brian Pagels, Import/Export Specialist at GTM.
After our arrival in Thailand, the GTM team gathered for an afternoon boat tour along Bangkok’s famed canals, known as khlongs. As we traveled the khlongs, once the main transport for Bangkok’s residents, we stopped to explore Thonburi, the former capital area. We also visited the Wat Arun temple and other historical sites.
After this lovely afternoon of exploration, we attended the EGLN welcome party, which we were honored to help sponsor. We enjoyed networking with executives from many fellow logistics companies, trading stories, and re-connecting with colleagues.
Early the next morning, we prepared for a long, but exciting day of meetings with global partners. We welcomed many visitors to our booth, where we showcased the complete range of services GTM offers. Whether air and ocean freight, trucking services, expedited freight or customs clearance, we handle any type of client cargo across all modes of transport.
This year we were particularly focused on sharing our new automotive services offering with conference attendees. We created this unique, specialized, door-to-door service by carefully choosing several valued international partners to help us serve our global automotive customers. Combining our mutual experience and services, we’ve designed a premium product, one that we were eager to share.
During EGLN, we held many one-on-one meetings with global partners, new and old. We met with industry peers and discussed possible service alliances. We even hosted a dinner for our valued partner in China, BSI Group. We’ve long worked together to provide peerless customer service, and we look forward to many more years of mutual growth and cooperation.
The GTM team agrees that this year’s EGLN Conference was a resounding success. More than 200 delegates from 138 companies attended, and we were thrilled to meet with many of them. We had the chance to explore the city and break bread with global colleagues and friends, while getting to know each other better along the way. A fruitful journey, to be sure. We look forward to returning again next year.
We’re off to the 2nd Annual Elite Global Logistics Network (EGLN) Conference in Bangkok, Thailand, to be held on October 2-5, 2016. As EGLN members and conference sponsors, we’re delighted to be returning this year.
EGLN is a highly-respected international network of elite-level logistics companies that offer uncompromising customer service. Our fellow EGLN members are here by invitation and because they’re proven leaders in efficiency and dependability. As of late 2016, EGLN has grown to include 196 members from 127 countries, employing 21,000 staff and generating $7 billion in annual revenue. It’s a partnership of equals working together to deliver peerless service across the globe.
Attending this year’s conference are Mark Brodie, GTM’s Founder, Managing Member and Co-Owner; Robert Gruschow, Managing Member at GTM and President of Deshler Group; Lisa Lunsford, CEO of GS3 Global, a valued GTM partner; Joe Field, GTM’s Senior Director of Operations, North America; and Brian Pagels, Import/Export Specialist at GTM.
As we arrive at the five-star Landmark Hotel, our team will be joining fellow EGLN members for various welcoming and social events, group activities and one-on-one meetings. These small, intimate meetings are our most important arena. During these discussions, we build and strengthen alliances with our valued international partners, new and old.
This year, we’re particularly focused on sharing our GTM Automotive Services offering. We’ve built a premium, global, door-to-door automotive product, which we offer to customers around the world. We’ve partnered with several hand-picked and highly valued international partners to deliver this service. We combine our best assets and capabilities, from customs clearance and special handling expertise, to our long-established air, ocean and trucking services, to offer a streamlined logistics experience for any automotive customer.
We’re based in Michigan, the cradle of the automotive industry, an industry we’ve served for decades. We’ve learned how to provide the flawless supply chain management that the international marketplace requires, and we excel at it. Our reach begins in Detroit, extends throughout the country, and arrives, through our auto partner alliances, anywhere our customers need us to be. It’s a unique service which we are excited to share with our fellow conference attendees this week.
Thousands of Metro Detroit kids experience hunger in the summer. Without school meals, unavailable during summer vacation, these students are left with vastly insufficient food resources. This situation adversely impacts their health and ability to thrive. Gleaners Community Food Bank, with an assist from local partners like GTM, is doing something about it.
On June 15, 2016, a team from GTM, including Managing Members Mark Brodie and Robert Gruschow, joined leaders from Citizens Bank, Ford Motor Company Fund, Enterprise, Gardner White Furniture and others, to kick off Gleaners’ 2016 Hunger Free Summer campaign.
At Gleaners’ Southeast Michigan headquarters, we helped pack food, recorded messages of support for the Hunger Free Summer campaign, and networked with other Gleaners’ corporate and community partners. Students from Detroit’s Noble Elementary School also were in attendance, participating in kickoff activities and touring the distribution center.
“I thought the experience was eye-opening and it made me feel good to be part of supporting such a great organization and cause. Getting food to hungry people is so needed. I’m glad we are starting to get involved with such a great organization,” said Mark Brodie after the event.
Through its distribution centers in five Metro Detroit counties, Gleaners collects 34.5 million pounds of food a year, channeling food to 535 soup kitchens, homeless shelters and food pantries and providing 79,000 meals a day to hungry Michiganders. Serving upwards of 85,000 children each summer, Gleaners helps bridge a crucial gap when school lunches are unavailable. At more than 80 sites, nutritious meals are provided to young people who would otherwise, quite literally, have nothing to eat.
To effectively reach the greatest number of children in need, rapid, pinpoint food distribution is essential. Gleaners succeeds when both appropriate transportation and careful logistics planning are readily available. Moreover, specific requirements must be met in order to pick up food from a wide variety of locations and transport it safely, quickly and in accordance with health regulations. That’s where GTM can step in.
Since GTM “has trucks in every market Gleaners is involved with, we are a natural fit for them,” declared Brodie. Our established reach throughout Metro Detroit, particularly our Local Pick-up and Delivery services, will “help us support Gleaners when they need us.” GTM’s Director of Fleet Operations, Joe Field, will coordinate this effort.
All of us at GTM are thrilled to be supporting such a worthy organization. We trust that GTM’s experience, logistics expertise, and full range of transportation services will be useful to Gleaners in several ways, and we look forward to building a strong relationship of service for years to come.
We’ve built GTM Automotive Services to reach all our global customers. Our South American partner was a clear choice: Serpa Group, a highly experienced freight forwarder based in Brazil. We already valued Serpa’s logistics experience and knew they would help us serve clients in the Americas and beyond.
Founded in 1995, Serpa Group runs several offices throughout Brazil, and in China and the US. Serpa offers customs clearance expertise and a company-owned trucking fleet, and has established a strong presence in every Brazilian airport and port.
Serpa Group’s award-winning services include multi-modal transportation, legislative consulting, and handling of sensitive and/or complex cargo. Serpa is certified by PLN and Anvisa, handles freight for several of Brazil’s larger import companies, and has been recognized with awards for its management and entrepreneurship success.
Together, GTM and Serpa Group offer premium international logistics services to clients in Brazil, China and the US. With its full scope of transportation offerings and proven knowledge of the automotive market, Serpa is a natural partner to serve our global automotive customers.
Both GTM and Serpa are independent freight forwarders. Our staff carefully manages our customers’ cargo, meeting all logistics and supply chain needs. We’re confident our partnership results in work that favorably compares to that of larger companies.
Our affiliation also reaches beyond our respective nations. We’re both hand-picked members of the Elite Global Logistics Network (EGLN), which identifies and connects premium freight forwarders to customers around the world.
Both of our companies have built close relationships with automakers and auto suppliers, and we fully understand this key industry. From this experience, we developed a premium, global, door-to-door automotive product. We draw upon our individual service offerings and assets, including our trucking fleet, customs clearance expertise, and large contracts with key international ocean and air carriers, to serve our global customers.
The GTM/Serpa Group team embodies excellence across all transport modes, ensuring your shipments arrive safely and on time. Our clients value our proven reliability and exceptional customer service.
Contact us today to discuss how our global partnership can enhance your business.